How do I re-set the lock?

For the Carry-On and Business Case:

  1. Open the Front pocket and in the center of the opening, you will find a circle hole.
  2. While having the Bluetooth Lock ON, place a paper clip through the opening and apply pressure by holding down the inner circle button for 3-5 seconds.
  3. You will hear a “beeping” noise and flashing blue lights once the suitcase is re-set.
  4. The next steps include re-pairing the luggage to a new account on a mobile device (see other articles for help on this step).

For the Medium/Large Check-In:

  1. XX

Help Videos:

  • Carry-On/Business Case:


  • Medium/Large Check-In: [ADD YOUTUBE LINK ONCE COMPLETED]

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