Product
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Are the Shark Wheels able to be replaced?
Yes, we built the SkyValet to be a versatile suitcase. So, if there happens to be an incident where you need a new wheel (or even a new set of wheels), you can file a claim with our team, and we'll get some shipped out to you. They're pretty simple to replace — you just need a screwdriver, and we... -
Does the Carry-On meet the requirements of most major airlines and the TSA?
Yes, the Carry-On and Business case meets the size regulations for most major airlines to carry onboard the aircraft. The Battery Pack is easily removable, making it fully Airline & TSA compliant. -
How Do I Change the Batteries in the Lock?
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How do I re-charge the Power Bank?
The Power Bank can be charged via a standard Micro USB power cable. It’s suggested to charge your Power Bank before traveling. If you need another charging cable, you can grab one here! -
How do I use the Scale on the Medium/Large Check-In?
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No, the SkyValet branded Power Bank is not included with your purchase. The add-on can be purchased below (generally ships within 24-48 hours): https://skyvaletluggage.com/collections/shop-all/products/removable-battery
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Yes, the Power Bank, which is an add-on feature of the Carry-On and Business case, can be quickly removed for charging and to carry onboard. It’s located in the Front Pocket of the luggage.